Hailey Gessell
Marysville,WA
Summary
Dynamic Medical Service Technician with a proven track record at Therapeutic Health Services, excelling in HIPAA compliance and compassionate customer service. Recognized for enhancing patient relationships and maintaining a sanitary environment, while effectively managing inventory and documentation. Committed to fostering teamwork and delivering exceptional care with a smile.
Overview
2027
2027
years of professional experience
Work History
Medical Service Technician
Therapeutic Health Services, THS
Shoreline, WA
02.2022 - 03.2026
- Documented service records and compliance reports accurately and promptly.
- Monitored inventory levels to keep all supplies properly stocked.
- Provided exceptional customer service to patients and healthcare providers, fostering positive relationships and enhancing facility reputation.
- Assisted clients in court ordered observed UA sample procurement.
- Prioritized keeping a clean and sanitary workplace for staff and clients.
Child Care Leader
Therapeutic Health Services, THS
Everett, WA
01.2019 - 02.2022
- Supervised daily activities and ensured safety protocols for children in care.
- Developed and implemented engaging educational programs tailored to children's needs.
- Monitored behavioral patterns and provided therapeutic support to enhance emotional well-being.
- Collaborated with parents and caregivers to establish effective communication channels.
- Established effective communication lines between staff, parents, and children, ensuring transparency and promoting positive relationships.
- Supported children''s emotional well-being through compassionate listening skills and personalized strategies for coping with stress or conflict situations.
Daycare Teacher
Daffodils Preschool & After School Care
Lynnwood, WA
07.2017 - 01.2019
- Developed engaging lesson plans to promote cognitive and social development in preschool children.
- Implemented daily activities that foster creativity and physical coordination among students.
- Maintained a safe and nurturing environment, ensuring compliance with health and safety standards.
- Collaborated with parents to discuss child progress, addressing concerns and celebrating achievements.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Caregiver for Adults W/ Developmental Disabilities
Aacres LLC
Tacoma, WA
2013 - 2015
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications according to care plans and documented compliance.
- Developed personalized care strategies in collaboration with healthcare professionals.
- Monitored client health conditions, reporting changes to medical staff promptly.
- Advocated for client rights, ensuring dignity and respect in all interactions.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
Henry M. Jackson High School
Mill Creek, WA2004
Skills
- HIPAA compliance
- Teamwork and collaboration
- Caring Customer service
- Problem-solving
- Time management
- Effective communication
- Compassionate de-escalation
- First aid CPR
- Blood-borne pathogens
Timeline
Medical Service Technician
Therapeutic Health Services, THS
02.2022 - 03.2026
Child Care Leader
Therapeutic Health Services, THS
01.2019 - 02.2022
Daycare Teacher
Daffodils Preschool & After School Care
07.2017 - 01.2019
Caregiver for Adults W/ Developmental Disabilities
Aacres LLC
2013 - 2015
Henry M. Jackson High School