Hailey Gore

My current role as a private caregiver is caring for my father in law who lives with me until eventually placed in a skilled nursing home. Some of my duties listed are:

• Maintaining a clean, safe, and well-organized patient environment in private room.
• Provide emotional support and companionship promoting overall wellbeing.
• Handle household management tasks like patient laundry, light housekeeping and grocery shopping for personal food and toiletries leading to a well-maintained living space.
• Maintain a safe and clean environment, reducing the risk of infection or injury.

I cared for a elderly couple in the comfort of their own home working 12 hour shifts, 3 days a week until they both passed away from Covid.

My duties included:

• Assisting patients with personal requirements for housekeeping and grooming assistance.
• Improved patient comfort by providing compassionate and attentive care in their homes.
• Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
• Administered medications accurately and on time, ensuring proper dosage per physician instructions.
• Documented vitals, behaviors, and medications in client medical records.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Consistently met deadlines for data entry, improving overall efficiency of the department.
• Reduced errors in file management by consistently double-checking and verifying data entry.