Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Guerrero-Peña

Altamonte Springs,FL

Summary

Highly motivated college student with experience in sales. A quick learner, gifted at working with all types of personalities and the ability to easily adapt to new situations. Versed in greeting high-volume of customers and recommending merchandise based on individual requirements.

Overview

3
3
years of professional experience

Work History

Sales Associate

CVS Pharmacy
01.2023 - Current
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Promoted special offers and reward programs by engaging with customers on the sales floor.

Sales Associate

Colorvision International Inc
01.2022 - 07.2022
  • Sold photos taken on rides at Universal Studios.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained calm demeanor and professionally handled issues in busy, high stress situations.
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
  • Closed store independently and prepared for nightly bank drop.

Brand Ambassador

Forever 21
06.2021 - 11.2021
  • Greeted customers warmly and pleasantly answered inquiries.
  • Maintained clean, organized and professional work environment.
  • Maintained knowledge of current promotions and product features.
  • Assisted customers with product selection based on individual needs and preferences.

Education

Associate of Arts - Biotechnology

Seminole State College of Florida
Sanford, FL
03.2025

GED -

Seminole State College of Florida
Sanford, FL
07.2022

Skills

  • Payment Processing
  • Time Management
  • Problem-Solving
  • Teamwork and Collaboration

Timeline

Sales Associate

CVS Pharmacy
01.2023 - Current

Sales Associate

Colorvision International Inc
01.2022 - 07.2022

Brand Ambassador

Forever 21
06.2021 - 11.2021

Associate of Arts - Biotechnology

Seminole State College of Florida

GED -

Seminole State College of Florida

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Hailey Guerrero-Peña