Hailey Guidry
New Iberia
Summary
Customer service-oriented team player who excels at building relationships and fostering patron loyalty. Customer Service Representative with [Number] years of retail experience in fast-paced, team-oriented environments. Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty. Professional in retail sales with experience in product placement and merchandising. Sales, customer service, and inventory management are all areas of expertise. Helping customers find fashionable and affordable clothing and accessories is one of her favorite things to do. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Retail Sales Associate with [Number] years of experience in the industry. Team player who is also a good communicator. People-oriented Merchandising Positive and friendly Stocking Detail-oriented Customer service Customer-oriented Quick learner Money handling abilities Active listening skills Goal-oriented Credit card transactions Retail sales
Overview
21
21
years of professional experience
Work History
Team Member
Whataburger
New Iberia
01.2025 - Current
- Participated in team meetings to discuss strategies for improvement.
- Developed positive customer relationships through friendly greeting and excellent service.
- Rotated through series of different stations based on team needs.
- Provided customer service support to ensure satisfaction.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Participated in regular training sessions to improve product knowledge and service skills.
- Participated in training sessions for new employees when needed.
Cashier
Zoo of acadiana
Broussard
10.2024 - 01.2025
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Offered customers carry-out service at completion of transaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customer questions and provided store information.
- Counted and balanced cashier drawers.
Bartender
Dock of the bay
New Iberia
01.2012 - 03.2019
Cashier
Meche's Donuts
New Iberia
05.2010 - 11.2011
Cashier
Kmart
New Iberia
04.2007 - 09.2009
Kitchen Worker
Hardee's
New Iberia
01.2004 - 08.2005
Skills
- Sales
- Customer service
- Inventory management
- Merchandising
- Detail-oriented
- Customer-oriented
- Quick learner
- Money handling abilities
- Active listening skills
- Goal-oriented
- Credit card transactions
- Retail sales
Timeline
Team Member
Whataburger
01.2025 - Current
Cashier
Zoo of acadiana
10.2024 - 01.2025
Bartender
Dock of the bay
01.2012 - 03.2019
Cashier
Meche's Donuts
05.2010 - 11.2011
Cashier
Kmart
04.2007 - 09.2009
Kitchen Worker
Hardee's
01.2004 - 08.2005