Hailey Guziolek
Summary
Passion for growth and efficiency to meet companies needs and increase service value. Experience and proven knowledge of customer-driven management, entrepreneurial leadership, and strategic planning. Strong leader and problem-solver in a fast-paced environments.
Overview
8
8
years of professional experience
Work History
Manager
Beatle Juice Smoke Shop
10.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Order Picker
Amazon
11.2022 - 11.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Collaborated with team members to complete picking tasks quickly and efficiently.
Insider
Marco's Pizza
08.2019 - 08.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
Host
La Chalupa
03.2017 - 07.2019
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
High School Diploma -
Northview High School
Sylvania, OH05-2021
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Inventory management
- Relationship building
- Recruiting and interviewing
Timeline
Manager
Beatle Juice Smoke Shop
10.2023 - Current
Order Picker
Amazon
11.2022 - 11.2023
Insider
Marco's Pizza
08.2019 - 08.2021
Host
La Chalupa
03.2017 - 07.2019
High School Diploma -
Northview High School
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