Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hailey Harford

Sarasota

Summary

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Babysitter

Michelle Harmon
10.2022 - 08.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Customer Service Cashier

West Marine
02.2021 - 08.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.

Education

Bachelor of Arts - Education

Florida Gulf Coast University
Fort Myers, FL
05-2028

High School Diploma -

Riverview High School
Sarasota, FL
05-2024

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • POS system operation
  • Patience and composure
  • Phone etiquette

Certification

  • Word
  • Powerpoint
  • Excel

Timeline

Babysitter

Michelle Harmon
10.2022 - 08.2024

Customer Service Cashier

West Marine
02.2021 - 08.2024

Bachelor of Arts - Education

Florida Gulf Coast University

High School Diploma -

Riverview High School

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