Hailey Heizman
Dublin,OH
Summary
Hardworking and motivated Quality Manager with almost 5 years of experience and record of success in the Food Manufacturing industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality and Elevator Manger
Ardent Mills
Columbus , OH
2022.03 - Current
- Lead customer as well as regulatory and standardized audits to ensure we are up to code.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Collaborated with other departments to ensure timely completion of activities, policies and paperwork.
Assistant Quality Manager
Ardent Mills
Alton , IL
2020.11 - 2022.03
- Worked closely with the plant leadership team to facilitate effective quality reporting across all operational departments.
- Conducted internal audits of processes, products and services to identify areas for improvement.
- Kept records of quality reports and statistical reviews.
- Ensure the correct policies are being followed in a timely manner as a way to keep up with the standards.
Quality Development Associate
Ardent Mills
Columbus
2019.03 - 2020.11
- Worked closely with the plant leadership team to facilitate effective quality reporting across diverse operational platforms.
- Completed all quality and customer testing, ensured customers received the information they requested.
Education
BS - Milling Science and Management, Cereal Chemistry
Kansas State University
12.2018
Skills
- Excellent Verbal and Written Communication
- Ability to Engage Employees
- Complex Problem-Solving Skills
Certification
Hazard Analysis and Critical Control Points (HACCP) Certified
Involvement
· January 2020-now: Women of Wheat Member
· April 2020-now: IAOM Women Member
· December 2020-December 2021: Engagement Ambassador Alton, IL
· December 2021-now: Ardent Mills East Central Region Engagement Lead
Affiliations
Yoga, baking, exploring new places
Timeline
Quality and Elevator Manger
Ardent Mills
2022.03 - Current
Assistant Quality Manager
Ardent Mills
2020.11 - 2022.03
Quality Development Associate
Ardent Mills
2019.03 - 2020.11
BS - Milling Science and Management, Cereal Chemistry
Kansas State University
Hazard Analysis and Critical Control Points (HACCP) Certified
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