Hailey Helms
The Osthoff Resort
Kiel,WI
4
years of professional experience
Reliable professional and student known for time management, customer service skills and problem-solving abilities. Experienced in maintaining cleanliness in hospitality settings, ready to leverage skills to further enhance understanding in different fields. Passionate in work environments.
Work History
Hotel Room Attendant
3 Years 2 Months- Maintained cleanliness and organization of guest rooms, ensuring to satisfy the high standards of hotel guests.
- Collaborated with housekeeping staff to efficiently complete the goals of room turnover and guest satisfaction.
- Operated cleaning equipment and utilized cleaning products to enhance cleanliness of guest rooms.
- Inspect work to ensure a job is completed to the best of one's ability.
- Promoted a welcoming, positive environment for guests of all backgrounds
Youth Basketball Referee
4 Months- Officiated youth basketball games, ensuring the youth follow all rules and regulations.
- Mediated disputes between players, coaches and parents, maintaining sportsmanship and fair play throughout all games.
- Evaluated player performances, providing constructive feedback for skill and character development.
- Collaborated with coaches, officials and fellow referees to coordinate game schedules and logistics.
Education
High School Diploma
- Awarded Female Scholar Athlete (2025)
- Honor Roll Every Semester Throughout High School Career
- Macullen M Schnell Memorial Scholarship Recipient
- Kiel/ Elkhart Lake Fire Dept. Scholarship Recipient
- Kiel Mission Club Scholarship Recipient
- Awarded 4 Varsity Letter Awards for Cross Country
- Awarded 4 Varsity Letter Awards for Track and field
- 3.9 GPA
- National Honor's Society Member
- Extracurricular Activities: Cross Country
- Extracurricular Activities: Track and Field
- Mission Club Vice President
- Elected Captain of Cross Country
- Spanish Club Member
- 4-H Reporter
Skills
Strong Customer Service Skills
Organizational skills
Time management
Strong Time Management Skills
Sanitation practices
Problem solving
Communication
Strong Work Ethic
Timeline
Hotel Room Attendant
The Osthoff Resort
2023.06 - CurrentRead More
Youth Basketball Referee
WIAA
2022.11 - 2023.03Read More
Kiel High School
High School Diploma
Read More