Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Hailey Hendricks

Boone,NC

Summary

Compassionate and reliable caregiver with extensive experience at Glenbridge Health And Rehabilitation, adept at patient monitoring and enhancing quality of life. Proven ability to train and develop team members, fostering a supportive environment. Skilled in adapting care for diverse medical conditions, ensuring comfort and independence for all patients.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nurse Aide

Glenbridge Health And Rehabilitation
10.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
  • Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
  • Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.

Barista Trainer

Harris Teeter
01.2024 - Current
  • Handled cash and processed payments accurately to avoid errors.
  • Trained new employees in groups and in one-on-one scenarios.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.

Assistant Game Operations Ticket Manager

Davidson College Athletics
08.2021 - Current
  • Resolved customer issues and concerns promptly, maintaining a high level of customer satisfaction throughout the game season.
  • Managed will-call window operations effectively during peak periods while maintaining attention to detail in processing ticket requests.
  • Worked closely with game operations team to ensure a smooth event experience for fans from start to finish.
  • Contributed to the development of dynamic pricing strategies based on market demand, maximizing revenue potential for each event.

Barista Trainer

Harris Teeter
11.2020 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.

Education

Bachelor of Science - Nursing

Appalachian State University
Boone, NC
05-2027

High School Diploma -

William Amos Hough High School
Cornelis, NC
05-2023

Skills

  • Compassionate caregiver
  • Reliable team player
  • Patient monitoring

Accomplishments

In high school, I was in Key Club, the National Honors Society, and the Spanish Honors Society. Since being at Appalachian State I have served as VP of DEI (2025) and as Director of Diversity (2024) for Alpha Phi Theta Nu chapter. I also serve as the FSL Director for Order of Omega, the Greek Honors Society.

Certification

  • CNA - Certified Nurse Assistant
  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Nurse Aide

Glenbridge Health And Rehabilitation
10.2024 - Current

Barista Trainer

Harris Teeter
01.2024 - Current

Assistant Game Operations Ticket Manager

Davidson College Athletics
08.2021 - Current

Barista Trainer

Harris Teeter
11.2020 - Current

Bachelor of Science - Nursing

Appalachian State University

High School Diploma -

William Amos Hough High School

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