Hailey Hickman
Indianapolis,IN
Summary
Dynamic Supervisor/Office Accountant with a proven track record at Kroger, adept in staff management and problem-solving. Excelled in training employees, enhancing customer service, and resolving conflicts efficiently. Skilled in repairing software/machinery, demonstrating both technical and motivational expertise. Achievements include significantly improving employee performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Supervisor/Office Accountant
Kroger
Indianapolis, IN
09.2020 - Current
- Training employees for their designated jobs
- Completing transactions such sales and refunds
- Providing customer service
- Resolving customer conflict
- Guiding employees throughout their shift (Work places, Breaks, etc)
- Fixing broken software/machinery as needed
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School -
Southport High School
Indianapolis, IN05.2023
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Problem-Solver
- Employee Motivation
- Handy
- Quick to catch on
Goals For The Future
My biggest goal is to be successful in my future in general. Aside from general success, I strive to be my best in my career. I want to be my best in my learning years while the overall goal is to some day have my own electrical company and represent the companies that taught me.
References
- Cristie Hoagland - Current Workplace Department Lead
Cristiehoagland@yahoo.com
(317)438-9092
- Jake Fritz - Former English Teacher
Jfritz@perryschools.org
(317)408-9209
- Donna Bass - Former Math Teacher
Dbass@perryschools.org
(317)529-1146
Timeline
Supervisor/Office Accountant
Kroger
09.2020 - Current
High School -
Southport High School