Hailey Isaac
Chesapeake,VA
Summary
Compassionate healthcare professional with 3 years of experience as an In-Home Personal Care Aide and Medical Receptionist. Demonstrates expertise in assisting clients with daily living activities and medication reminders, while maintaining operational efficiency through effective front-office management, including appointment scheduling and patient intake. Committed to fostering positive client relationships and enhancing overall patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Care Aide (PCA)
Hand N Heart Home Health Care
Chesapeake, US
10.2024 - Current
- Assisted with ambulation using assisted equipment as needed
- Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure levels of clients in accordance with guidelines set forth by health care professionals
- Provided companionship by engaging in conversation with the client about current events or topics of interest
- Assisted clients with personal needs from exercise to bathing and personal grooming.
Waitress
Cracker Barrel
Chesapeake, US
07.2024 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Informed customers of daily specials and signature menu items.
Medical Receptionist
Eastern Virginia Foot and Ankle
Chesapeake, US
01.2023 - 06.2024
- Entered insurance, demographics and health history into the patient database
- Answered multi-line phone system and directed callers to requested personnel
- Transmitted medical records and other correspondence by fax
- Maintained supply inventory for office
- Checked patients in and out for appointments and collected co-payments
Med Sales Advisor
Life Protect 247
Norfolk, US
10.2022 - 01.2023
- Provided customers with information on products and services available
- Identified customer needs by asking questions and advising on best solutions
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions
Education
Certificate - Nurse aide
Training Solutions
Norfolk, VA02.2025
High School Diploma -
Grass Field High School
Chesapeake, VA06-2022
Skills
- Vital sign monitoring
- Patient care
- Client communication
- Time management
- Customer service
- Data entry
- Basic nursing care
- Medical appointment scheduling
- Basic life support
- Medical records management
- HIPAA compliance
- CPR certified
Certification
Driver's License
Nurse Aide completion certificate
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
- Graduated valedictorian from Training Solutions showing excellence in academics and clinical care
References
References available upon request.
Timeline
Personal Care Aide (PCA)
Hand N Heart Home Health Care
10.2024 - Current
Waitress
Cracker Barrel
07.2024 - Current
Medical Receptionist
Eastern Virginia Foot and Ankle
01.2023 - 06.2024
Med Sales Advisor
Life Protect 247
10.2022 - 01.2023
Certificate - Nurse aide
Training Solutions
High School Diploma -
Grass Field High School
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