Jasmine Julien
Queens,NY
Summary
Dedicated Certified Nursing Assistant with a focus on high-quality patient care and safety. Experience in both hospital and rehabilitation settings, enhancing patient satisfaction through effective service delivery. Strong charting skills and a background in customer service for 17 years. Recognized for a compassionate approach and ability to engage with diverse patient populations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
PCA Personal Care Assistant
Guardian Care Nursing & Rehabilitation Center
01.2021 - 02.2021
- Provided compassionate care to residents, assisting with daily activities and ensuring comfort.
- Collaborated with nursing staff to maintain high-quality care standards.
- Meticulously documented resident care activities and health status changes.
- Adhered to strict hygiene protocols, contributing to infection prevention efforts.
- Engaged residents in social activities, fostering a positive living environment.
- Quickly adapted to individual needs, enhancing overall resident satisfaction.
- Streamlined daily care routines, improving efficiency without compromising quality.
- Recognized for consistently meeting and exceeding care standards.
- Worked seamlessly with interdisciplinary teams to implement personalized care plans.
- Actively participated in staff meetings, contributing valuable insights.
Certified Nursing Assistant Intern
Rego Park Health Care
Queens, New York
09.2025 - 09.2025
- Promoted patient independence and comfort by assisting with daily living activities.
- Monitored vital signs, including blood pressure, pulse, and temperature, to ensure safety.
- Maintained clean and safe environment by adhering to infection control protocols.
- Supported patients with mobility challenges through effective transfers and ambulation assistance.
- Documented patient care activities accurately to comply with healthcare standards.
- Collaborated with nursing staff to implement tailored care plans for each patient.
- Engaged patients in therapeutic activities to enhance emotional well-being and social interaction.
Warehouse Associate
Amazon
Edison, New Jersey
06.2022 - 01.2023
- Optimized warehouse operations, reducing order processing time and enhancing efficiency.
- Implemented innovative solutions for inventory management.
- Fostered teamwork in high-pressure environment, ensuring timely order fulfillment.
- Contributed to process improvements, boosting overall productivity.
- Maintained meticulous inventory records, minimizing discrepancies.
- Executed precise picking and packing procedures, ensuring order accuracy.
- Proposed and implemented streamlined workflow, enhancing operational efficiency.
- Adapted quickly to new technologies, improving warehouse logistics.
Customer Service Representative
A and v lang builders
02.2006 - 04.2011
- Managed customer inquiries, resolving issues efficiently.
- Implemented streamlined processes, reducing response time and enhancing customer satisfaction.
- Partnered with cross-functional teams to address complex customer needs.
- Developed innovative solutions, fostering long-term client relationships.
- Meticulously documented customer interactions, ensuring accurate information for follow-ups.
- Maintained comprehensive records, facilitating seamless communication.
- Proposed and implemented new customer service strategies, adapting to evolving client needs.
- Contributed to continuous improvement of service quality and efficiency.
Education
Graduate Certificate - Certified Nurse Assistant
Fordham Institute Inc
Queens, NY09-2025
High School Diploma -
Nine Star Enterprise
Anchorage, AK05-2010
Skills
- Patient care and support
- Vital sign monitoring
- Infection control
- Documentation accuracy
- Ambulation assistance
- Feeding assistance
- Personal hygiene support
- Range of motion exercises
- Bedside manner
- Food handling and meal preparation
- Heavy lifting
- Quality control
- Customer service and caregiving
- Home care assistance
- CPR certification and BLS training
- Activities of daily living (ADL) support
- Dressing assistance
- Condition monitoring
- Medical terminology expertise
Certification
• CPR/First Aide Certification
• BLS Certification
Certified Nurse Assistant Training Program
• BLS Certification
Certified Nurse Assistant Training Program
License
- Certified Nurse Assistant
- Security Officer
Timeline
Certified Nursing Assistant Intern
Rego Park Health Care
09.2025 - 09.2025
Warehouse Associate
Amazon
06.2022 - 01.2023
PCA Personal Care Assistant
Guardian Care Nursing & Rehabilitation Center
01.2021 - 02.2021
Customer Service Representative
A and v lang builders
02.2006 - 04.2011
Graduate Certificate - Certified Nurse Assistant
Fordham Institute Inc
High School Diploma -
Nine Star Enterprise