Hi, I’m
Hailey Jaggard
Southampton,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
years of professional experience
Work History
Dunn Wright Estate Services
Customer Service Representative
02.2019 - 08.2020
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Village Veterinary Hospital
Receptionist
08.2021 - 02.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Maggie Moose Bakery
Cashier
09.2022 - Current
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Southern New Hampshire University, Hooksett, NH
Bachelor of Arts from English Literature
05.2025
University Overview
- Honor Roll
- 4.0 GPA
- Relevant Coursework: Introduction to Creative Writing
- Relevant Coursework: English Composition 1
Seneca High School, Tabernacle, NJ
High School Diploma
06.2020
University Overview
- Honor Roll 2016, 2017, & 2020
- Woodland Township BOE Scholarship Recipient
- 3.5 GPA
Skills
- Verbal and Written Communication
- Issue Resolution
- Guest Inquiries
- Customer and Client Relations
- Telephone Skills
- Office Equipment Operation
Additional Information
Participated in the Cherry Tree Young Writers Conference hosted at Washington College in Chestertown Maryland, with a concentration in poetry.
Minored in Creative writing at York College of Pennsylvania prior to transferring.
Avid reader and writer.
Timeline
Cashier
Maggie Moose Bakery
09.2022 - Current
Receptionist
Village Veterinary Hospital
08.2021 - 02.2022
Customer Service Representative
Dunn Wright Estate Services
02.2019 - 08.2020
Southern New Hampshire University
Bachelor of Arts from English Literature
Seneca High School
High School Diploma
Similar Profiles
Jeromey JonesJeromey Jones
Roofer at Dunn Wright RoofingRoofer at Dunn Wright Roofing
Kala M. TrittKala M. Tritt
Office Manager at Dunn-Wright Inc.Office Manager at Dunn-Wright Inc.
Derek AlleeDerek Allee
Staff Assistant at Century 21 Wright Real EstateStaff Assistant at Century 21 Wright Real Estate