Hard working employee with desire to take on new challenges. Strong work ethic, proactive, and devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Eye Care Advisor
LensCrafters
Kyle, Texas
01.2020 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Resolved customer complaints in a timely manner while maintaining excellent customer service.
Created promotional materials such as flyers, brochures, posters.
Provided customer service to eyewear shoppers, answering questions, and addressing concerns.
Participated in team meetings discussing strategies for improving sales and customer experience.
Assisted in the training of new staff members regarding office protocols and policies.
Collaborated with other team members in order to meet goals.