Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Jimenez

Coral Gables,FL

Summary

At 20 years old, I bring a fresh perspective, adaptability, and the determination to succeed after relocating across the country to pursue new opportunities. Known for creating personal, welcoming guest experiences and thriving in fast-paced environments, I combine strong people skills with an eagerness to learn and grow. I am a hard worker and strive to better myself everyday. I am currently obtaining my real estate license and pursuing sales as well.

Overview

4
4
years of professional experience

Work History

Server

Shaw's Steakhouse
Santa Maria, CA
03.2024 - 08.2025
  • Delivered fine dining service with attention to detail and menu knowledge, ensuring guests had a premium experience.
  • Successfully upsold premium cuts, wine pairings, and desserts, consistently increasing check averages and driving restaurant revenue.
  • Managed large sections while maintaining accuracy and speed in orders.
  • Built rapport with regular clientele, contributing to repeat business and high guest satisfaction.
  • Completed extensive side work quickly and efficiently, ensuring sections and service stations were always fully stocked and ready. Maintained cleanliness and organization of dining area and tables.

Server

Buffalo Wild Wings
Santa Barbara, California
06.2022 - 12.2023
  • Gained strong foundational knowledge of serving, learning the essentials of order accuracy, timing, and guest interaction.
  • Handled fast-paced, high-volume service with efficiency and accuracy.
  • Developed teamwork and communication skills by coordinating with servers, bartenders, and kitchen staff.
  • Maintained a positive, welcoming attitude that encouraged guest satisfaction and return visits.

Head Hostess

Bello Forno Italian Restaurant
Santa Maria, California
11.2021 - 01.2022
  • Created a welcoming first impression for every guest, setting the tone for their dining experience.
  • Gained foundational knowledge of restaurant operations, from seating flow to coordinating with servers and kitchen staff.
  • Thrived in a fast-paced environment by managing reservations, seating rotations, and waitlists efficiently.
  • Learned how to handle difficult or upset guests with professionalism and empathy, turning challenges into positive experiences.
  • Coordinated with servers and kitchen staff to maintain smooth operations.

Education

High School Diploma -

Righetti High School
Santa Maria
06-2023

Some College (No Degree) - Business

Santa Barbara City College
Santa Barbara, CA

Skills

  • Exceptional interpersonal skills; able to connect with guests on a personal level and create a welcoming, memorable experience
  • Strong upselling ability; skilled at guiding guests toward premium selections to enhance their experience and boost revenue
  • Thrives in high-pressure, fast-paced environments while maintaining poise, accuracy, and professionalism
  • Natural people person with a positive, ambitious attitude that energizes teams and guests alike
  • Skilled at diffusing tense situations and turning dissatisfied guests into loyal customers
  • Quick learner with drive to master new systems, products, and service techniques
  • Team-oriented, dependable, and committed to exceeding expectations in both hospitality and retail settings

Timeline

Server

Shaw's Steakhouse
03.2024 - 08.2025

Server

Buffalo Wild Wings
06.2022 - 12.2023

Head Hostess

Bello Forno Italian Restaurant
11.2021 - 01.2022

High School Diploma -

Righetti High School

Some College (No Degree) - Business

Santa Barbara City College

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Hailey Jimenez