Hailey K Camara
Lawrenceville,GA
Overview
5
5
years of professional experience
Work History
Medical Front Desk Receptionist/Medical Billing
Parris and Associates
Lawrenceville, GA
07.2023 - Current
- Greet and attend to patients in person and over the phone, engaged in friendly conversation while conducting check in process.
- Explained policies and procedures to patients and complete accurate documentation of patients visits.
- Update patient’s chart with photo id and insurance card.
- Checked insurance verification from proper collection.
- Obtain referral from pcp.
- Collect patient outstanding balance.
- Create patients’ medical records for doctors’ office and social security services.
- Schedule appointments between doctors and patients.
- Handled payment’s processing and provided customers with receipts and proper bill and change.
- Responsible for charging entry and posting of insurance and patient payments.
- Served as a primary contact for patients with inquiries regarding account statements and insurance claims.
- Billed patient claims to insurance companies.
- Scheduled appointments, Conducted follow ups with patients and updated appointment calendar.
- Prepared daily shift close reports.
- In charge of sorting and distributing post.
Referral Coordinator
James Peace
Inglewood, CA
07.2022 - 07.2023
- Facilitated patient referrals to specialists, ensuring timely access to care
- Validated insurance eligibility and benefits to ensure accurate billing processes.
- Partnered with healthcare providers to streamline patient information
- Ensured high accuracy in referral documentation between healthcare providers.
- Faxing referral requests forms to patients, physicians, and healthcare professionals.
- Was in communication with insurance companies to obtain pre certification and benefits information for patients.
- Referral monitoring to ensure timely completion and coordinated follow-ups with physicians.
- Checked on maintenance of accurate records for in-progress and completed referrals
Medical Front Desk Receptionist
Atlanta Hand Specialist
08.2021 - 07.2022
- Greeted patients and answered general question.
- Multitask phone line system and managed calls by routing to proper extensions.
- Verified insurance for proper collection.
- Obtain referral from pcp.
- Obtain authorization from Insurance.
- Scheduled follow up appointments.
- Transmitted information or documents via email, mail and fax machine.
- Supplied callers with office addresses and directions.
Education
Diploma - undefined
Discovery High School
01.2020
Skills
- Great customer service, handling patients Inquiries, multitasking expert, active listener, bilingual, computer skills, data entry and mail management Highly organized individual with great communication and Interpersonal skills, and have two years plus experience working as a medical receptionist I am a competent, loyal, hardworking employee with the ability to achieve tasks when working alone or as part of a team
Timeline
Medical Front Desk Receptionist/Medical Billing
Parris and Associates
07.2023 - Current
Referral Coordinator
James Peace
07.2022 - 07.2023
Medical Front Desk Receptionist
Atlanta Hand Specialist
08.2021 - 07.2022
Diploma - undefined
Discovery High School