Hailey Lambert
Huntington,IN
Summary
Dedicated, eager and ready to learn and go above and beyond requirements to consistently produce high-quality work. Seek out opportunities to eliminate defects, improve operations, and contribute to team success.
Overview
7
7
years of professional experience
Work History
RETAIL SALES EXPERT
Sprint/T-Mobile
08.2018 - Current
- Enhanced sales with suggestions of related products and services based on purchases and stated needs
- Promoted product sales by building attractive displays and properly merchandising items
- Handled sales floor needs, including pricing and signage updates
- Recovered displays frequently, facing and organizing merchandise
- Assisted customers with questions such as return policies and upcoming promotions
- Boosted customer loyalty with consistent and high-quality service for every need
- Went beyond basic requirements to meet and anticipate unique needs, such as locating products at other locations
- Assisted with successful store promotions, including building temporary displays, moving merchandise, and updating signage
- Promoted products effectively by staying on top of offerings and prices
- Recommended merchandise to suit customer budget and preferences
- Greeted customers and asked open-ended questions to assess needs.
TEAM MEMBER
Planet Fitness
03.2023 - 02.2024
- I kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
TEAM MEMBER
Culver's
05.2017 - 09.2018
- Kept equipment working properly with regular inspections and maintenance
- Helped keep team efficient with well-stocked supplies
- Maintained security, reporting concerns up chain to minimize losses
- Kept team working at peak level by training new team members and assigning tasks
- Promoted safety and productivity by keeping work areas clean and organized
- Collaborated with team members to meet daily demands and handle challenging projects
- Trained junior team members and mentored on important procedures
- Developed solid relationships with staff, customers, and vendors
- Served customers by going above-and-beyond to offer exceptional support for all needs.
ASSOCIATE
Dunham's Sports
09.2017 - 08.2018
- Prevented delays by keeping supplies organized and equipment well-maintained
- Worked directly with customers to handle order needs and resolve problems
- Maintained organized storage systems, always following outlined plans to minimize recordkeeping errors and fulfillment delays
- Helped team achieve quality goals by minimizing errors and identifying conformance issues or errors
- Kept production records current with details such as daily activities and exception reports
- Resolved team and customer issues, using communication skills and problem-solving abilities
- Offered support based on product knowledge and good understanding of company procedures
- Completed production tasks quickly, including racking completed products and banding or boxing for easy transport
- Helped customers navigate store, complete sales, and process returns.
Education
HIGH SCHOOL DIPLOMA -
Northfield Jr/Sr High School
01.2005
Skills
- Customer follow-up
- Cash handling proficiency
- Stock replenishment
- Sales Reporting
- Product Knowledge Expertise
- Brand representation
- Teamwork
- Customer Service
- Teamwork and Collaboration
- Time Management
- Customer Assistance
Timeline
TEAM MEMBER
Planet Fitness
03.2023 - 02.2024
RETAIL SALES EXPERT
Sprint/T-Mobile
08.2018 - Current
ASSOCIATE
Dunham's Sports
09.2017 - 08.2018
TEAM MEMBER
Culver's
05.2017 - 09.2018
HIGH SCHOOL DIPLOMA -
Northfield Jr/Sr High School
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