Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Lanie

Sandpoint

Summary

Hi, my name is Hailey Lanie, i’m 19 year old. I’ve been working since I was about 14 years old, leading to having excellent work ethic and many customer service skills across many roles. My quick learning ability and resourcefulness led to efficient service and a positive work environment. My commitment to cleanliness and teamwork is there, with absolutely no exceptions. I’m a hard worker and good listener. I understand my place and my roll once I know it. Thank you.

Overview

5
5
years of professional experience

Work History

Front Counter Worker/ Grill Worker.

Dubs Drive-In (Marty Mires)
05.2020 - 06.2020
  • Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
  • Assisted in training new hires to uphold company standards and deliver exceptional customer service.
  • Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
  • Mastered menu offerings, allowing for quick responses when addressing dietary restrictions or allergen concerns from customers.

Front Counter Worker/ Grill Worker.

Dubs Drive-In (Austin Terrell)
05.2020 - 09.2022

Marty Mires sold it to his son-in-law Austin Terrell. Sold it in year 2023.


  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Supported colleagues during peak hours, multitasking effectively to manage workload demands.
  • Delivered food to guest tables with timeliness and efficiency.
  • Cleaned and maintained dining area and condiment stations.

Gas Station Clerk

Dairy Depot (Jay VanDenBerg)
09.2023 - 12.2023
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
  • Rang up customers' orders by scanning products and keying prices into register.

Front Counter Worker/ Grill Worker.

Dubs Drive-In (Ryan Welsh)
03.2023 - Current
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Processed sales transactions using POS system.
  • Contributed to a positive work environment by fostering strong relationships with coworkers and management.

Education

North Idaho College At Sandpoint
Sandpoint, ID

Skills

  • Cleanliness
  • Excellent work ethic
  • Quick learner
  • Customer service
  • Cleaning and organization
  • Food preparation
  • Resourceful
  • Listening
  • Positive attitude
  • Teamwork
  • Multitasking and organization

Timeline

Gas Station Clerk

Dairy Depot (Jay VanDenBerg)
09.2023 - 12.2023

Front Counter Worker/ Grill Worker.

Dubs Drive-In (Ryan Welsh)
03.2023 - Current

Front Counter Worker/ Grill Worker.

Dubs Drive-In (Marty Mires)
05.2020 - 06.2020

Front Counter Worker/ Grill Worker.

Dubs Drive-In (Austin Terrell)
05.2020 - 09.2022

North Idaho College At Sandpoint
Hailey Lanie