Hailey Lara
Grand Prairie,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lab Support Specialist
John Peter Smith Hospital
Fort Worth, TX
09.2023 - 03.2025
- Specimen acceptability verification and rejection, specimen processing, and specimen packaging/shipping
- Other specimen management functions including retrieval, tracking, storage, and disposal
- Determined proper result distribution and maintained accurate records of test results
- Operated a variety of machinery and tools safely and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive
Advanced Plasma Center Technician
Biolife Plasma Services
Arlington, TX
12.2020 - 05.2023
- Labeled blood vials with critical information like time of collection, date and donors name.
- Drew blood from donors to collect samples using venipuncture and following aseptic techniques.
- Enforced infection control and sharps disposal procedures to protect donors, co-workers and self.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled donors to ease fears, explain procedures and enhance cooperation during blood draws.
- Collected specimen samples and transported to laboratory for processing.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Used finger stick methods to obtain blood from capillaries.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Checked hematocrit and protein levels of individuals prior to plasma donation.
- Assessed plasma collection machines for proper functionality.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
Assistant Manager
The Children's Place
Arlington, TX
03.2018 - 07.2020
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Completed inventory audits to identify losses and project demand.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed business performance data and forecasted business results for upper management.
Education
High School Diploma -
James Bowie High School
Arlington, TX06.2017
Skills
- Specimen processing
- Problem solving
- Logical thinking
- Task prioritization
- Effective communication
- Detail-oriented
Certification
- Certified Phlebotomy Technician, National Healthcareer Association - 2023
Timeline
Lab Support Specialist
John Peter Smith Hospital
09.2023 - 03.2025
Advanced Plasma Center Technician
Biolife Plasma Services
12.2020 - 05.2023
Assistant Manager
The Children's Place
03.2018 - 07.2020
High School Diploma -
James Bowie High School
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