Hailey Lichtenberger
Lincoln,NE
Summary
Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in Desired Position role.
Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture.
Overview
3
3
years of professional experience
Work History
General Manager
D.P Dough
01.2025 - Current
- Oversaw daily operations to enhance efficiency and service quality.
- Developed and implemented strategic initiatives to drive sales growth.
- Managed staff training programs to improve team performance and customer satisfaction.
- Analyzed financial reports to identify cost-saving opportunities and optimize budgets.
- Conducted performance evaluations, providing feedback to foster employee development and engagement.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant General Manager
Jiffy Lube
10.2023 - 02.2025
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed team schedule with eye for coverage needs and individual strengths.
- Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
Shift Leader
Pizza Ranch Buffet
06.2024 - 10.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
Preschool Assistant Teacher
Willard Community Center
06.2022 - 07.2024
- Communicated with parents to inform them about the child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
Crew Member
Pizza Ranch
01.2023 - 10.2023
- Worked well with teammates and accepted coaching from the management team.
- Worked at the front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collected payments.
Education
High school diploma - undefined
Lincoln High school
05.2023
Skills
- Operations Support
- Production Reporting
- Production Scheduling
- Equipment Troubleshooting
- Customer Service Management
- Cash Handling
- Team Supervision
- Goal Setting and Tracking
- Problem-Solving
- Conflict Resolution
- Leadership and team building
- Efficient multi-tasker
- Time management
- Training and coaching
- Customer relations
- Inventory control
- Goal setting
- Employee scheduling
Timeline
General Manager
D.P Dough
01.2025 - Current
Shift Leader
Pizza Ranch Buffet
06.2024 - 10.2024
Assistant General Manager
Jiffy Lube
10.2023 - 02.2025
Crew Member
Pizza Ranch
01.2023 - 10.2023
Preschool Assistant Teacher
Willard Community Center
06.2022 - 07.2024
High school diploma - undefined
Lincoln High school