Hailey Lombardo
Lunenburg,MA
Summary
Experienced educator prepared for this role with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs, ensuring high-quality educational experiences. Skilled in classroom management, curriculum development, and student engagement, while fostering supportive learning environment. Reliable team player known for dependability and flexibility.
Educational professional with strong background in managing after-school programs and promoting student engagement. Known for developing creative lesson plans and activities that enhance learning and social development. Focused on team collaboration and adaptable to changing needs, ensuring cohesive and productive environment.
Overview
7
7
years of professional experience
Work History
Bartender
Mill City Pub
Fitchburg, MA
10.2024 - 11.2025
- Mix and serve a diverse range of cocktails and beverages to enhance customer experience.
- Train and mentor new bartenders on drink preparation techniques and customer service standards.
- Maintain cleanliness and organization of bar area, ensuring compliance with health regulations.
- Collaborate with kitchen staff to synchronize service timing for optimal guest satisfaction.
- Resolve customer complaints swiftly, ensuring positive dining experiences and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Longhorn Steakhouse
Leominster, MA
02.2020 - 10.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order delivery and enhance efficiency.
- Trained new team members on menu items, service protocols, and best practices.
- Managed multiple tables simultaneously while maintaining high attention to detail.
Infant/Toddler Room Assistant
Bonjour School
Lunenburg, MA
01.2024 - 02.2025
- Supported classroom activities to foster developmental growth in toddlers.
- Assisted lead teacher in implementing lesson plans and educational activities.
- Maintained a safe and engaging environment for children during playtime.
- Encouraged social interactions among toddlers to promote teamwork and cooperation.
- Collaborated with team members to adapt activities for diverse learning needs.
- Collaborated effectively with colleagues to provide consistent care and education for all children in the toddler room.
- Ensured children''s safety at all times by closely supervising indoor and outdoor activities, adhering to licensing regulations.
- Provided one-on-one support for children with special needs or those struggling with specific tasks, ensuring equal opportunities for growth and success.
- Organized naptime transitions efficiently by providing a calming atmosphere that facilitated restful sleep for young learners.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Provided emotional support and guidance to children during difficult times.
- Assisted in potty training and other daily hygiene activities to support child development.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Extended Day Teacher
Lunenburg Public Schools
Lunenburg, MA
01.2019 - 09.2020
- Managed classroom activities, ensuring a safe and supportive learning environment.
- Organized and led group projects, encouraging teamwork and cooperation among students.
- Contributed to a positive school culture by actively participating in staff meetings, committees, and events that promoted collaboration among colleagues.
- Developed strong relationships with students and parents, fostering a positive learning environment for all.
- Utilized approved behavior management strategies to maintain discipline.
- Kept all students in care safe and supported individual needs.
- Planned fun and engaging activities to keep students occupied and provide additional learning opportunities.
- Observed and monitored children's play activities to promote healthy, safe environment.
Education
High School Diploma -
Lunenburg High School
LunenburgSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Memory retention
Timeline
Bartender
Mill City Pub
10.2024 - 11.2025
Infant/Toddler Room Assistant
Bonjour School
01.2024 - 02.2025
Server
Longhorn Steakhouse
02.2020 - 10.2025
Extended Day Teacher
Lunenburg Public Schools
01.2019 - 09.2020
High School Diploma -
Lunenburg High School