Experienced in providing both operational and executive support in fast-paced environments, coordinating cross-functional projects, managing client communication, supporting leadership initiatives, and streamlining workflows. Skilled in managing high-level projects, communicating with third-party vendors, running CRM systems, and working with scheduling logistics. Strong background in communication, problem-solving, and time management.
Hi, I’m
Hailey Lynd
Summary
Overview
6
years of professional experience
1
Certification
Work History
Gold Rush Vinyl/ Waterloo RecordsAustin, TX
Account Manager
01.2026 - Current
Job overview
- Coordinate cross-functional communication between sales and production teams.
- Streamline client communication and project coordination to improve customer experience and accelerate sales timelines.
- Manage client accounts to ensure satisfaction and retention.
- Analyze sales data to identify trends and improve operational efficiency.
- Assist with CRM system implementation for tracking sales.
- Utilize CRM tools to track client interactions, sales opportunities, and account history.
- Create executive reports to summarize data when needed.
- Develop pricing models that balance profitability with competitive offerings.
- Onboard new team members to integrate into the organization.
Orb Recording StudioAustin, Texas
Studio Intern
01.2026 - 04.2026
Job overview
- Assisted with the setup of recording sessions, including setting up microphones, cables, computers, and amplifiers.
- Collaborated with artists to ensure their vision was realized during recordings.
- Assisted engineers with mixing and mastering tasks as needed.
- Provided professional and knowledgeable support to all clients.
MyFitFoodsHouston, TX
Sales Associate | Social Media & Executive Support
08.2024 - 02.2025
Job overview
- Shadowed the CEO and assisted the EA with administrative duties and time-sensitive tasks, ensuring efficiency during media shoots, location scouting, and daily operations.
- Tracked lead sources and managed client services, supporting over 40% customer retention.
- Enhanced employee training methods to promote consistency across storefronts.
- Boosted social media engagement and outreach by increasing posting frequency and content variety.
- Pitched products and services that contributed to exceeding monthly revenue goals.
Gym Sherpa & FitQuest LLCSan Antonio, TX
CMO
01.2024 - 08.2024
Job overview
- Selected as a finalist in the Stumberg Venture Competition, conducted early-stage market research, and delivered investor pitches, securing a $5,000 seed investment.
- Led sales initiatives for two startups under Trinity’s Stumberg Venture Program, securing meetings with executives and building grassroots opportunities to expand market reach.
- Directed social media campaigns, optimized sales funnels, and launched cross-platform growth initiatives to increase traction and visibility.
- Developed brand guidelines and short-form content tailored to target demographics, establishing cohesive brand identities.
- Analyzed KPIs to refine digital strategy and support long-term growth planning, contributing to the company's acquisition in late 2024.
Honeycomb | Brand + StrategySan Antonio, TX- Remote
Marketing Intern
06.2023 - 08.2023
Job overview
- Collaborated directly with the founder on social media strategy, content creation, and client management.
- Contributed to client meetings by preparing agendas and summarizing key discussion points.
- Advised on brand messaging and email campaigns to improve client communication and retention.
- Supported early-stage entrepreneurs by curating brand-aligned marketing materials to promote organic Instagram growth.
Kairoi ResidentialSan Antonio, TX
Talent Training & Development Intern
06.2022 - 07.2022
Job overview
- Created onboarding documentation for upcoming developments to streamline new-hire integration.
- Supported internal projects and designed graphic materials for executive and CPA-level tasks, freeing up leadership for higher-level initiatives.
- Gained hands-on experience in commercial real estate operations and cross-team collaboration.
Bexar Microgreen CoSan Antonio, TX
Co-Owner
01.2021 - 05.2021
Job overview
- Co-founded a health-focused microgreens brand, bootstrapped from ideation to launch during the pandemic.
- Built brand identity and managed Instagram and TikTok presence, generating 30+ paying leads.
- Led community outreach efforts to secure additional customers, including a local meal-prep service.
- Oversaw inventory management and supply chain coordination for fresh produce.
Education
Trinity University
Bachelor of Arts from Communications
05-2024
University Overview
Skills
- Client & vendor communication
- Project coordination
- CRM management
- Cross-functional collaboration
- Administrative support
- Calendar & scheduling coordination
- Airtable
- Google Workspace
- Microsoft Office Suite
- HubSpot Email Marketing
- Google Analytics
- Sales tracking & reporting
- Social media coordination
- Workflow organization
- Customer escalation resolution
- Event & production coordination
Accomplishments
Accomplishments
- Stumberg Venture Competitor
- “Research Thing Award”– Gender Studies Research
- Officer at Large– Omicron Delta Kappa Honor Society
Certification
University of Texas at Austin, Digital Marketing Science Certification | September 2025
Microsoft Office Specialist Certification | December 2019
Affiliations
Affiliations
- Cum Laude Graduate (GPA 3.73)
- CAMP Camp Volunteer
- Trinity Choir
Education and Training
Education and Training
otherReferences
References
- Mario Medias: Founder of My Fit Foods
- Kari Warren: Chief Operating Officer of Property Management at Kairoi Residential
- Emily Gianopoulos: Partner/CEO of Armadillo Records
Timeline
Account Manager
Gold Rush Vinyl/ Waterloo Records
01.2026 - Current
Studio Intern
Orb Recording Studio
01.2026 - 04.2026
Sales Associate | Social Media & Executive Support
MyFitFoods
08.2024 - 02.2025
CMO
Gym Sherpa & FitQuest LLC
01.2024 - 08.2024
Marketing Intern
Honeycomb | Brand + Strategy
06.2023 - 08.2023
Talent Training & Development Intern
Kairoi Residential
06.2022 - 07.2022
Co-Owner
Bexar Microgreen Co
01.2021 - 05.2021
Trinity University
Bachelor of Arts from Communications