Hailey Maxfield
3025 Park West Blvd,SC
Summary
Professional with experience in delivering exceptional guest service in fast-paced environment. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in providing courteous service, managing multiple tasks, and maintaining clean and organized workspace. Reliable and goal-oriented, ready to make positive impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food Server
Newts
01.2022 - 09.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Manager
Golden Corral Buffet and Grill
06.2016 - 03.2020
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Education
Bachelor of Arts - Hotel, Motel, And Restaurant Management
Sheridan
Sheridan, WY06-2019
High School Diploma -
Prior Lake High School
Prior Lake, MN06-2017
Skills
- Food handling
- Front-of-house display creation
- Point of sale system
- Guest Relations
- Order delivery practices
- Multitasking Abilities
- Reliability
- Clear Communication
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Golden Corral Management Certification
Timeline
Food Server
Newts
01.2022 - 09.2024
Restaurant Manager
Golden Corral Buffet and Grill
06.2016 - 03.2020
Bachelor of Arts - Hotel, Motel, And Restaurant Management
Sheridan
High School Diploma -
Prior Lake High School
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