Hailey McCarty
Lakeland,MN
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Panda Express. Proven ability to enhance operational efficiency through effective multitasking and teamwork. Skilled in food handling and cash management, consistently delivering exceptional service while maintaining a clean and organized environment. Committed to fostering positive customer experiences and team collaboration.
Overview
1
1
year of professional experience
Work History
Crew Team Member
Panda Express
Hudson, WI
06.2025 - Current
- Prepared food items efficiently, ensuring adherence to quality and safety standards.
- Maintained cleanliness and organization of workstations, enhancing operational efficiency.
- Assisted in training new team members on service protocols and menu knowledge.
- Delivered exceptional customer service, responding promptly to inquiries and concerns.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Cashier
Fleet Farm
Hudson, WI
05.2025 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change and record-keeping.
- Assisted customers with product inquiries, providing knowledgeable support.
Customer Service Representative
Holiday Gas Station
Lakeland, MN
01.2025 - 05.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated cash register, processing transactions accurately and maintaining balanced drawers.
- Assisted customers with fuel purchases and convenience store items, ensuring a positive experience.
- Maintained cleanliness and organization of store areas, adhering to safety and health standards.
Education
High School Diploma -
St.Croix Valley Learning Center
Stillwater, MN06.2025
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Basic math
- Customer engagement
- Cash handling
- Food handling
- Food preparation
- Teamwork and collaboration
- Cleaning and sanitation
- Food handling safety
- Dishwashing
- Positive attitude
- Point-of-sale system
- Creativity and innovation
- Integrity and honesty
- Initiative and Self-motivation
- Cleaning
- Crew leadership
- Cleaning and sanitizing
- Drive-thru operations
- Store opening and closing
- Taking orders
- Point of sale operation
- Inventory restocking
- Flexible schedule
- Willingness to learn
- Task prioritization
Timeline
Crew Team Member
Panda Express
06.2025 - Current
Cashier
Fleet Farm
05.2025 - 07.2025
Customer Service Representative
Holiday Gas Station
01.2025 - 05.2025
High School Diploma -
St.Croix Valley Learning Center