Hailey Moore

• Partner with HR and leadership to deliver employee engagement, wellbeing, recognition, and inclusion initiatives across a global workforce.
  
• Lead internal communications through newsletters, Viva Engage campaigns, and employee-facing content that drives awareness and participation.
  
• Plan and support Inclusion & Diversity programs aligned with global cultural observances, promoting education, connection, and belonging.
  
• Manage recognition campaigns and nomination processes that encourage peer appreciation and reinforce company values.
  
• Coordinate employee events and wellbeing programs, collaborating with cross-functional stakeholders to enhance the employee experience.
  

Independently managed the Health & Beauty (HABBA) department, overseeing inventory, merchandising, ordering, and daily operations.

• Maintained accurate inventory levels by forecasting product needs, placing orders, and monitoring stock performance.
• Organized and stocked merchandise to ensure an appealing shopping experience and maximize product availability.
• Conducted inventory tracking and reconciled stock discrepancies to support operational efficiency.
• Managed multiple priorities independently while maintaining department standards and meeting business needs.
• Built product knowledge across health, beauty, and personal care categories to assist customers and drive sales.

• Progressed from ticket-taking to Guest Services through demonstrated reliability, strong customer service, and operational knowledge.
• Assisted thousands of guests during high-volume concerts and events, providing information, resolving concerns, and ensuring a positive experience.
• Managed Lost & Found operations, accurately tracking, documenting, and returning guest belongings.
• Supported front-office operations, including guest inquiries, administrative tasks, and event-day coordination.
• Collaborated with cross-functional teams to maintain smooth venue operations during large-scale events.
• Provided campground support, assisting guests with check-in, wayfinding, and issue resolution to enhance the camping experience.
• Adapted quickly to changing event needs while maintaining professionalism in fast-paced environments.

• Supported personal injury cases from intake through settlement, maintaining accurate case files and documentation.
• Coordinated with clients, insurance adjusters, and medical providers to obtain records and support case progression.
• Assisted attorneys with case preparation, scheduling, and administrative tasks.
• Developed strong organizational, communication, and case management skills through hands-on legal experience.