Melody Brown
Summary
Resourceful vice president with several years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Overview
2026
2026
years of professional experience
Work History
Vice President People and Team Engagement
NPower, Inc
Brooklyn
03.2025 - Current
- Oversaw human resources functions such as recruitment, employee relations, training and benefits and compensation administration.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Developed and executed strategic plans to support the vision of the organization.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Formulated policies that improved operational efficiency and productivity.
- Established performance standards for staff members in order to drive productivity levels up.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Ensured compliance with applicable laws and regulations related to operations activities.
- Advised senior executives on approaches for resolving complex issues impacting operations.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
Senior National Program Manager
Verizon Communications Inc
Basking Ridge
09.2006 - 09.2015
- Organized meetings with internal teams as well as external partners to discuss progress on current projects within the national program framework.
- Monitored progress of national program activities and reported results to senior management.
- Built lasting and lucrative partnerships with new and existing nonprofits through continuous engagement and monitoring grant obligations.
- Conducted training sessions for staff members involved in various aspects of a particular nation-wide project or initiative.
- Drafted presentations summarizing key insights from analysis conducted on existing or proposed programs under the national program portfolio.
Associate Director of Human Resources
Verizon Wireless
Basking Ridge
- Implemented innovative approaches to attract top talent by leveraging social media platforms.
- Aligned HR policies with federal and local regulations.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Managed employee relations issues such as grievances, conflicts resolution and workplace investigations.
- Researched industry trends in order to recommend changes that would improve HR operations within the organization.
- Handled employee discipline and termination to address policy infractions.
Education
Master of Arts - Industrial And Organizational Psychology
Fairleigh Dickinson University
Florham Park, NJBachelor of Arts - Political Science
Adelphi University
Garden City, NYSkills
- Employee engagement
- Performance management
- Strategic planning
- Talent acquisition
- Policy formulation
- Project management
- Change management
- Conflict resolution
- Organizational leadership
Timeline
Vice President People and Team Engagement
NPower, Inc
03.2025 - Current
Senior National Program Manager
Verizon Communications Inc
09.2006 - 09.2015
Associate Director of Human Resources
Verizon Wireless
Master of Arts - Industrial And Organizational Psychology
Fairleigh Dickinson University
Bachelor of Arts - Political Science
Adelphi University
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