Hailey Napier
Cincinnati/ Louisville
Summary
Highly motivated and adaptable college student with a proven history of successfully balancing a challenging academic load. Possesses strong organizational, time management, and proactive problem-solving skills. Known for a positive attitude, unwavering dependability, and commitment to collaborative, high-quality work. Committed to continuous academic and personal growth.
Overview
5
5
years of professional experience
Work History
Imaging Tech Aide
Aultman Alliance Community Hospital
Alliance, OH
07.2026 - Current
- Collaborated with healthcare teams to provide high-quality patient care and support.
- Worked alongside techs to help workflow throughout all the modality departments
- Ensured compliance with safety protocols and regulatory standards in imaging practices.
Guest Services Representative
Home2 Suites
Florence
01.2025 - Current
- Managed guest check-ins, check-outs, reservations, and inquiries to create a positive guest experience. Handled payments, provided information about hotel amenities and the local area, maintained a clean and organized lobby, and communicated with other hotel departments.
- Managed guest check-ins and check-outs, ensuring a seamless arrival experience.
- Resolved guest inquiries and concerns promptly, enhancing overall satisfaction levels.
- Trained new staff on operational protocols, improving service consistency and efficiency.
Front Desk Agent
Hyatt Place
Canton
01.2024 - Current
- Oversaw the guest experience from check-in to check-out, handled reservations, processed payments, and answered inquiries.
- Managed guest check-in and check-out processes efficiently, enhancing overall guest satisfaction.
- Coordinated reservations and room assignments using property management systems to optimize occupancy rates.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to ensure a positive experience.
Dietary Aide
St. Joseph Senior Living
01.2022 - 01.2024
- Prepared and served meals while maintaining kitchen sanitation, assisted residents during meals, and ensured compliance with dietary restrictions. Prepped ingredients, accurately assembled meal trays, delivered food to resident rooms and dining halls, and cleaned kitchen equipment and dining areas.
- Prepared and served nutritious meals according to dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety and efficiency.
- Assisted in menu planning by providing feedback on resident dietary needs and preferences.
Education
Bachelor of Science - Pre-Advanced Medical Imagining Tech
University of Cincinnati
Cincinnati04-2029
No Degree - Early College Credits
Stark State College
Canton05-2025
High School Diploma -
Louisville High School
Louisville05-2025
Skills
- HIPAA compliance
- Patient Interaction
- Cleaning and sanitizing
- Customer Service
- Imaging procedures
- Microsoft Office
- Time management
- Equipment Maintenance
Timeline
Imaging Tech Aide
Aultman Alliance Community Hospital
07.2026 - Current
Guest Services Representative
Home2 Suites
01.2025 - Current
Front Desk Agent
Hyatt Place
01.2024 - Current
Dietary Aide
St. Joseph Senior Living
01.2022 - 01.2024
Bachelor of Science - Pre-Advanced Medical Imagining Tech
University of Cincinnati
No Degree - Early College Credits
Stark State College
High School Diploma -
Louisville High School