Hailey Ottomeyer

• Maintain good conversation with friendly customers
• Knowledgeable on some wines, bourbons and other liquor.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Resolved customer complaints promptly and professionally to maintain positive reputation, customer satisfaction and workforce effectiveness
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Scheduled staff shifts to secure adequate coverage and productive workflows.
• Trained and mentored new employees to maximize team performance.
• Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
• Trained new employees and delegated daily tasks and responsibilities.
• Made par for the day
• Counted drawer
• Ran the line
• Made sure front of house was clean

• Maintained up-to-date knowledge of product and service changes.
• Handled consumers accounts
• Sold memberships
• Cleaned equipment
• Helped customers with any questions

Kept children and infants occupied, fed and clean.