Hailey Paulino
Brooklyn,NY
Summary
Team-oriented Industry leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
3
3
years of professional experience
Work History
Group Leader
Greater Ridgewood Youth Council
04.2024 - 06.2024
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
Cashier
Fresh N Save
09.2021 - 12.2022
- Greeted customers and answered any questions they had about the store's products and services
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
Sales Associate
Retro Fitness
03.2021 - 08.2021
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Organized stockroom shelves according to size, color or style
- Restocked shelves as needed to ensure sufficient inventory levels
- Tracked sales performance metrics to identify trends in the market place
Education
Bachelor of Arts - Anthropology
John Jay College of Criminal Justice of The City University of New York
06.2026
High School Diploma -
Williamsburg High School For Architecture And Design
06.2022
Skills
- Payment Collection
- Customer Assistance
- Returns Processing
- Customer Service Excellence
- Order Taking
- Guest Inquiries
- Cash Register Operation
- Time Management Skills
- Cleaning and Sanitizing
- Customer Relations
- Daily Reporting
- Conflict Resolution
- Verbal and written communication
- Motivational Skills
- Employee Development
- Health and safety procedures
- Student empowerment
Timeline
Group Leader
Greater Ridgewood Youth Council
04.2024 - 06.2024
Cashier
Fresh N Save
09.2021 - 12.2022
Sales Associate
Retro Fitness
03.2021 - 08.2021
Bachelor of Arts - Anthropology
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Williamsburg High School For Architecture And Design
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