Hi, I’m
Hailey Pulido
Oglethorpe,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for any position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
years of professional experience
Work History
Thomas Cardella & Associates
Licensed Phone Representative
02.2022 - 06.2023
Job overview
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent customer service.
- Delivered energetic responses to customers by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of payment policies and security standards.
- Answered customer questions about issues and services, helped locate the problem and resolved the issue in a timely efficient manner.
Beverly Garza
Waitress
02.2019 - 09.2021
Job overview
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Education
South Georgia Technical CollegeAmericus, GA
High School Diploma
Languages
Spanish
Native or Bilingual
Timeline
Licensed Phone Representative
Thomas Cardella & Associates
02.2022 - 06.2023
Waitress
Beverly Garza
02.2019 - 09.2021
South Georgia Technical College
High School Diploma
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