Jonathan Rodriguez
El Paso
Summary
Skilled Phone Representative with background in handling customer inquiries, troubleshooting technical issues, and managing customer accounts. Strengths include clear communication skills, problem-solving capabilities, and ability to multitask effectively. Known for maintaining high levels of customer satisfaction and contributing positively to team-oriented work environment.
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
Work History
Licensed phone representative
TLC & Associates
El Paso
11.2018 - 09.2025
- Assisted participants with customer service. Helped them enter their account as well as processing requests and assisting with problems pertaining to their specific account.
Cart pusher/Grocery Stocker
Big 8 Food Stores
El Paso
07.2013 - 11.2018
- Pushed carts into the store
- Stocked merchandise on shelves and made sure merchandise was able to be viewed properly and was not out of date
Education
Austin High School
El Paso, TxSkills
- Customer service
- Account management
- Problem resolution
- Data entry
- Willing to learn
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Sports
- Video games
- Drawing
- Music
Timeline
Licensed phone representative
TLC & Associates
11.2018 - 09.2025
Cart pusher/Grocery Stocker
Big 8 Food Stores
07.2013 - 11.2018
Austin High School