Team Leader Bringing an ability to quickly grasp inventory management and costumer satisfaction. Ensuring efficient stock control and minimized discrepancies. Offering strong organizational and analytical skills, seeking to learn and develop in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
H&H Luxury Events
02.2024 - Current
Coordinated scheduling and maintained calendars for multiple team members to optimize time management.
Managed correspondence, including emails and phone calls, ensuring timely responses and follow-ups.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Sales Coordinator
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark
03.2025 - 09.2025
Managed customer inquiries and provided timely support to enhance satisfaction.
Facilitated communication between departments to streamline sales processes.
Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Youth Program Facilitator
Camp Cedar Ridge
06.2023 - 08.2024
Collaborated with community organizations to enhance program offerings and resource availability for youth.
Monitored participant progress, providing feedback to ensure alignment with developmental goals and objectives.
Developed individualized learning plans for participants, resulting in improved personal growth and skill development.
Promoted the overall success of the youth program by actively contributing to its mission, vision, and goals through dedicated participation in strategic planning processes.
Implemented creative problem-solving techniques in challenging situations, promoting effective conflict resolution among youth members.
Served as a mentor for troubled youth within the program, providing guidance and support as they navigated difficult life circumstances.
Managed a safe, supportive environment by enforcing behavioral expectations and addressing any issues promptly and professionally.
Sales Associate
Target
11.2021 - 06.2023
Assisted in inventory management, ensuring accurate stock levels and product availability.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Resolved customer complaints with patience and understanding, restoring customer confidence.
Managed returns, exchanges and refunds in accordance with store policy.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Columbus State Community College
Columbus, OH
High School Diploma -
Olentangy Liberty High School
Powell, OH
05-2022
Skills
Customer Service
Team Lead
Strategic planning/Scheduling
Fast learner
Detail oriented
Flexible and Adaptable
Inventory and Stocking
Quality Assurance Audit
Conflict Management
Timeline
Sales Coordinator
Columbus Zoo And Aquarium & Zoombezi Bay Waterpark