Hailey Reinke
Chandler ,AZ
Summary
Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills. Experienced in handling bookkeeping activities and correcting account errors. Adept at analyzing complex situations and finding creative solutions to challenging problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Supervisor
The Global Ambassador Hotel
Phoenix, AZ
11.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Accounts Assistant
Rainkeyllc
Phoenix, AZ
01.2023 - Current
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Organized data into multiple spreadsheets to streamline data.
- Used accounting software to prepare weekly and monthly financial reports.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Assisted management with annual expense plans to strategically track income or revenue.
Server
Casa Reynoso
3138 S Mill Ave Tempe, AZ 85282 United States
01.2017 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Corona Del Sol High School
Tempe, AZ2019
Skills
- Expense Control
- Correspondence Management
- Data Inputting
- Report Generation
- Statutory Accounts Preparation
- Payroll Processing
- Payment Processing
- Data Entry
- Customer Service
- Administrative Support
- Accounts Receivable
- Accounts Payable
- Bookkeeping Principles
- Strategic Planning
- Microsoft Excel
- Quickbooks
- MS Office
- Budgets and Forecasting
- Presentation Development
- Attention to Detail
- Training and mentoring
- Goal-Oriented
- Employee Motivation
Timeline
Supervisor
The Global Ambassador Hotel
11.2023 - Current
Accounts Assistant
Rainkeyllc
01.2023 - Current
Server
Casa Reynoso
01.2017 - 10.2023
Corona Del Sol High School