Hailey Rendon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Reliable/Friendly, individualized service . Coordinated front desk manager with excellent customer service skills. Flexible team member with experience. Highly organized with time management. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Lafc Hq
06.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
- Listened to customer needs and desires to identify and recommend optimal products.
Crew Team Member
Baskin Robbins Ice Cream
08.2022 - 03.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for order totals.
- Assisted other team members to achieve goals.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Completed milkshakes and ice cream desserts for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Crew Member
McDonald's Fast Food Restaurant
02.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Math And Science College Preparatory
Los Angeles, CA06.2023
Skills
- Flexible Schedule
- Attention to detail
- Multitasking capabilities
- Stress management
- Phone etiquette
- Reliability and punctuality
- Professional appearance
- Positive attitude
- Staff Support
- Problem-Solving
- Teamwork
- Calendar Management
- Database Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate
Lafc Hq
06.2023 - 10.2023
Crew Team Member
Baskin Robbins Ice Cream
08.2022 - 03.2023
Crew Member
McDonald's Fast Food Restaurant
02.2022 - 08.2022
High School Diploma -
Math And Science College Preparatory
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