Hailey Ruark
Springfield,MO
Summary
Senior accounting professional prepared for impactful roles in financial management and strategic planning. Leveraging expertise in customer care, leadership and development to drive organizational success. Strong focus on team collaboration, adaptability, and achieving results. Dependable and flexible with changing needs, skilled in problem-solving and decision-making.
Overview
7
7
years of professional experience
Work History
Senior Account Expert
T-Mobile
07.2018 - Current
- Streamlined account management processes for improved efficiency and reduced errors.
- Introduced innovative solutions that increased overall efficiency in managing multiple accounts simultaneously.
- Provided exceptional customer service by proactively anticipating clients'' needs.
- Led strategic planning initiatives for key accounts, driving revenue growth yearoveryear.
- Implemented cost-saving strategies in account management, reducing operational expenses.
- Identified upselling opportunities with existing clients, promoting additional services and products.
- Resolved complex account issues quickly and effectively, preserving client loyalty.
- Assisted in the onboarding of new team members, sharing expertise to support their professional growth.
Education
Associate of Science - Nursing
Southwest Baptist University
Springfield, MO05-2025
Associate of Applied Science -
Ozark Technical Community College
Springfield, Missouri05-2021
High School Diploma -
Glendale High School
Springfield, Missouri05-2018
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Customer satisfaction
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
Timeline
Senior Account Expert
T-Mobile
07.2018 - Current
Associate of Science - Nursing
Southwest Baptist University
Associate of Applied Science -
Ozark Technical Community College
High School Diploma -
Glendale High School
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