Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Samek

West Brookfield,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Crew Member Team Leader

Dunkin' Donuts
02.2022 - Current
  • Enhanced team performance by implementing effective communication strategies and fostering collaborative environment.
  • Streamlined workflow for increased efficiency through regular process evaluations and adjustments.
  • Reduced employee turnover rate by creating supportive work culture and providing opportunities for growth and development.
  • Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
  • Distributed necessary tasks and duties during each shift.

Retail Sales Associate

Farmer Matts
09.2021 - 02.2022
  • Maintained clean and organized store environment, enhancing overall shopping experience for customers.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Associates - Electriacal Engineering

Springfield Technical Community College
Springfield, MA
05.2026

High School Diploma -

Quaboag Regional High School
Warren, MA
06.2023

Skills

  • Workload balancing
  • Innovation and Creativity
  • Employee Training
  • Punctual and Dependable
  • Team Collaboration
  • Multitasking
  • Effective Communication
  • Active Listening

Timeline

Crew Member Team Leader

Dunkin' Donuts
02.2022 - Current

Retail Sales Associate

Farmer Matts
09.2021 - 02.2022

Associates - Electriacal Engineering

Springfield Technical Community College

High School Diploma -

Quaboag Regional High School

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Hailey Samek