Ohm Patel
Schaumburg,IL
Summary
Dynamic team leader with experience at Dunkin' Donuts, excelling in employee training and motivation. Proven track record in enhancing customer satisfaction and achieving sales goals through effective teamwork and strategic promotions. Skilled in workload balancing and maintaining high cleanliness standards, fostering a positive and productive work environment.
Overview
2
2
years of professional experience
Work History
Crew Member Team Leader
Dunkin' Donuts
06.2024 - Current
- Led team in daily operations, ensuring efficient workflow and optimal customer service.
- Trained new crew members on operational procedures and company standards.
- Assisted in inventory management, maintaining stock levels and product rotation.
- Implemented cleanliness standards, contributing to a safe and welcoming environment.
- Collaborated with team members to achieve sales goals through effective promotions.
- Enhanced team communication, fostering a positive work atmosphere and employee engagement.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
Education
High School Diploma -
Hoffman Estates High School
Hoffman Estates, ILSkills
- Dress code enforcement
- Employee motivation
- Workload balancing
- Team management
- Sales and marketing
- Employee training
- Punctual and dependable
- Teamwork and collaboration
- Punctuality
Languages
Spanish
Limited Working
Timeline
Crew Member Team Leader
Dunkin' Donuts
06.2024 - Current
High School Diploma -
Hoffman Estates High School