Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Sanders

Ironton,MN

Summary

  • Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
  • Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning.

Overview

4
4
years of professional experience

Work History

Teller

Mid Minnesota Fedral Credit Union
05.2021 - 03.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Assisted with training of new tellers on policies and procedures.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Maintained friendly and professional customer interactions.
  • Assisted customers with banking needs and inquiries.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Handled various accounting transactions.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Executed wire transfers, stop payments and account transfers.
  • Cross-sold credit cards, loans and other bank products.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Received loan and utility payments, sending funds to correct destinations.
  • Calculated fees due, interest and change for customer transactions.

Dietary Aide

Crmc / Heartwood
02.2019 - 05.2021
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Reported and documented resident changes in consumption or behaviors.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Processed customer payments and balanced cash drawers.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Observed diners to respond to additional requests and determine when meal completed.

Education

Associate of Applied Science - Dental Assisting

Central Lakes College
Brainerd, MN
06.2025

High School Diploma -

Crosby Ironton High School
Crosby
05.2019

Skills

  • Account Updating
  • Cash Handling
  • Drawer Balancing
  • Fraud Detection
  • Customer Relationship Building
  • Business Development
  • Financial Services
  • Approachable
  • Savvy Relationship-Builder
  • Excellent Time Management Skills
  • Friendly
  • Cheerful
  • Sales Expertise
  • Positive
  • Strong Work Ethic

Timeline

Teller

Mid Minnesota Fedral Credit Union
05.2021 - 03.2023

Dietary Aide

Crmc / Heartwood
02.2019 - 05.2021

Associate of Applied Science - Dental Assisting

Central Lakes College

High School Diploma -

Crosby Ironton High School

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Hailey Sanders