Hailey Sanders
Tecumseh
Summary
Compassionate Patient Care Technician skilled in patient observation, emergency response, and providing emotional support. Committed to enhancing patient comfort and collaborating effectively with healthcare teams.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Chelsea Hospital
Chelsea, MI
06.2024 - Current
- Assessed patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities, ensuring comfort and safety for patients.
- Maintained cleanliness of patient rooms and medical equipment according to hospital standards.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Documented patient information accurately in electronic health record systems.
- Provided emotional support to patients and families during challenging situations.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Waitress Trainer
Great Lakes Eatery And Pub
Dundee, MI
08.2021 - Current
- Trained new waitstaff on service standards and menu knowledge, enhancing overall team performance.
- Developed training materials and resources to streamline onboarding processes for incoming employees.
- Oversaw daily operations during shifts, ensuring efficient service delivery and customer satisfaction.
- Mentored junior staff, fostering a collaborative environment and improving team dynamics.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Ice Cream Server
Twin Pines Eatery
Tecumseh, MI
03.2020 - 06.2024
- Delivered exceptional customer service by accurately taking and processing orders.
- Maintained cleanliness of serving area, ensuring compliance with health regulations.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Collaborated with team members to create a positive dining experience for guests.
Education
High School Diploma -
High School Diploma -
Tecumseh High School
Tecumseh, MI06.2021
No Degree - Nursing
Jackson College
Jackson, MISkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Patient positioning
- Professional bedside manner
- Emergency response
- Team collaboration
- Active listening
- Patient advocacy
Timeline
Patient Care Technician
Chelsea Hospital
06.2024 - Current
Waitress Trainer
Great Lakes Eatery And Pub
08.2021 - Current
Ice Cream Server
Twin Pines Eatery
03.2020 - 06.2024
High School Diploma -
High School Diploma -
Tecumseh High School
No Degree - Nursing
Jackson College