Hailey Santana

Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Prepared patient x-rays and images for dentist review.
• Explained treatment procedures and instructed patients on home care guidelines.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Took dental images following strict patient protection rules, applying lead aprons.
• Scheduled and confirmed patient appointments.
• Sterilized rooms and prepped equipment and instruments for 10 plus procedures daily

Established welcoming atmosphere by greeting each guest warmly.

• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
• Helped guests at tables when in need of assistance.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Verified ID and payment preference of guests to make transactions faster and more flexible.
• Managed over 50 customers per day
• Reset tables between guests by restocking low items and wiping down surfaces.