Hailey Shepherd
Houston,TX
Summary
Client Manager with 4 years of experience supporting Life Sciences and Healthcare companies. Skilled in complex program design, risk management solutions, executive-level consulting, and building strong client and market relationships. Manages several of the organization's largest accounts.
Overview
7
7
years of professional experience
Work History
Life Science/Healthcare Client Manager
Founder Shield
New York, New York
12.2022 - Current
- Serve as a trusted advisor to clients across a portfolio of Life Sciences and Healthcare clients.
- Structure complex insurance programs to address contractual requirements and organizational risk exposures.
- Negotiate coverage terms and placement strategies with carriers and wholesalers to optimize client outcomes.
- Mentor and develop junior team members, providing training on client service and market engagement.
- Maintain strong carrier and wholesale relationships to support placement strategy and market advocacy.
- Maintain awareness of emerging industry trends, regulatory developments, and evolving insurance market conditions
Producer
State Farm Agency
Monticello, AR
07.2022 - 12.2022
- Cultivated client relationships through regular check-ins.
- Negotiated and executed contracts and agreements to support sustainable financial growth initiatives.
- Worked in high-volume, competitive sales environment.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Barista
Monticello Coffee Company
Monticello, AR
01.2022 - 06.2022
- Collaborated with team members to ensure smooth daily operations.
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee bar area.
A/R Summer Intern
Med-Alert International Corporation
The Woodlands, TX
05.2019 - 07.2019
- Processed incoming payments and recorded transactions efficiently.
- Assisted with resolving billing inquiries and discrepancies promptly.
- Maintained accurate customer account information in financial software.
Education
BBA - Finance
University of Arkansas At Monticello
Monticello, AR05-2022
Skills
- Time management
- Contract negotiation
- Client relationship management
- Team collaboration
- Operational efficiency
- Communication skills
- Detail-oriented
- Team oversight
Community Involvement
- Good Morning Club, Monticello, AR
- University of Arkansas at Monticello Volleyball Player
- Miracle League, Monticello, AR
- Legacy, Spring, TX
Timeline
Life Science/Healthcare Client Manager
Founder Shield
12.2022 - Current
Producer
State Farm Agency
07.2022 - 12.2022
Barista
Monticello Coffee Company
01.2022 - 06.2022
A/R Summer Intern
Med-Alert International Corporation
05.2019 - 07.2019
BBA - Finance
University of Arkansas At Monticello