Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Hailey Smith

Hailey Smith

Summary

Experienced administrative Assistant prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment. As well as,

detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Blattner Energy
04.2024 - 03.2025
  • Coordinated scheduling and logistics for office meetings and project timelines.
  • Assisted in maintaining filing systems, enhancing document organization and retrieval efficiency.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Established administrative work procedures to track staff's daily tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Resident Assistant

Golden Years Nursing Home
12.2022 - 12.2022
  • Assisted residents with daily activities, promoting independence and enhancing quality of life.
  • Coordinated recreational activities to foster social engagement among residents.
  • Maintained accurate documentation of resident care and incidents, ensuring compliance with health regulations.
  • Collaborated with nursing staff to address resident needs and improve overall care delivery.
  • Monitored and reported changes in resident behavior or health status, ensuring timely interventions by medical personnel.

Direct Support Professional

Walter Lawson Children's Home
02.2021 - 04.2022
  • Facilitated daily living skills for individuals with developmental disabilities.
  • Implemented individualized care plans to enhance client well-being and independence.
  • Collaborated with multidisciplinary teams to assess and address client needs effectively.
  • Monitored behavioral patterns, providing support during challenging situations.
  • Trained new staff on best practices in direct support and crisis intervention techniques.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Education

General Studies

Harlem High School
Machesney Park, IL
05-2022

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Microsoft outlook
  • Computer proficiency
  • Filing
  • Clerical support
  • Scheduling
  • Documentation and recordkeeping
  • Scheduling and calendar management
  • Dedicated team player

Certification

  • Medication Passer, Golden Years - 2022-2025
  • Certified DSP, WLCH - 2021-2022

Languages

English
Native or Bilingual

Timeline

Administrative Assistant

Blattner Energy
04.2024 - 03.2025

Resident Assistant

Golden Years Nursing Home
12.2022 - 12.2022

Direct Support Professional

Walter Lawson Children's Home
02.2021 - 04.2022

General Studies

Harlem High School