Hailey Stowell
Brooklyn,NY
Summary
Proven track record in fast-paced environments, exemplified at Dutch Bros, where I honed espresso machine operation and cash handling proficiency. Demonstrated exceptional team collaboration and customer service, fostering loyalty and enhancing operational efficiency.
Overview
6
6
years of professional experience
Work History
Barista Shift Lead
Dutch Bros
Vancouver, WA
05.2022 - 09.2024
- Worked effectively in fast-paced environments..
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
Construction Laborer
ECON Builder
North Plains, OR
05.2020 - 08.2020
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Loaded and unloaded material like drywall, shingles, and plywood for customers.
- Maintained a clean and safe working environment by removing waste from site prior to shift completion.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
Event Assistant
Private Party - Jennifer Shaw
Vancouver, WA
05.2018 - 08.2018
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
Education
High School Diploma -
Henrietta Lack Health And Bioscience High School
VancouverSkills
Barista Training
Cash handling proficiency
Espresso machine operation
Cleanliness standards
Shift Scheduling
Critical Thinking
Team-oriented and dependable
Event Setup and Breakdown
Timeline
Barista Shift Lead
Dutch Bros
05.2022 - 09.2024
Construction Laborer
ECON Builder
05.2020 - 08.2020
Event Assistant
Private Party - Jennifer Shaw
05.2018 - 08.2018
High School Diploma -
Henrietta Lack Health And Bioscience High School