Versatile and compassionate professional with a proven track record in prenatal education and customer service, exemplified during my tenure at Tennessee Rural Health Association. Skilled in creating positive relationships and enhancing client comfort, I bring a respectful and team-oriented approach to every role. Achieved significant improvements in community health engagement and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Labor Doula
Tennessee Rural Health Association
12.2023 - Current
Built a strong referral network within the community by establishing positive relationships with local healthcare providers, childbirth educators, lactation consultants, and other professionals in the maternal health field.
Promoted self-care practices for mothers during postpartum recovery by providing resources on mental health, nutrition, exercise routines, and relaxation techniques.
Enhanced client comfort during labor by utilizing various pain management techniques such as massage, breathing exercises, and position changes.
Connected families with community resources such as lactation consultants or pediatricians when additional support was needed beyond my scope of practice as a doula.
Providing factual, evidence-based information to families with a non-judgemental outlook.
Waitress, Bartender, Pastry Chef
Bull & Thistle Pub, LLC
04.2021 - 12.2024
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Caregiver
Lori Griggs
05.2019 - 07.2020
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Provided a caring friend and routine that they could look forward to.
Delivery Driver
We Deliver
12.2017 - 03.2018
Delivered food orders to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Gas Station Clerk
T-Mart
07.2017 - 11.2017
Maintained clean and orderly work station.
Checked customer identification for alcohol, cigarette, and lottery sales.
Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
Waitress
Stover's Country Kitchen
07.2016 - 02.2017
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Warehouse Picker
Amazon Fulfillment
08.2015 - 11.2015
Used scanners to quickly locate and track items in warehouse.
Collaborated with team members to achieve daily pick and pack goals.
Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Education
High School Diploma -
Marion County High School
Jasper
05-2015
Skills
Prenatal education
Caregiving experience
Customer service
Highly reliable
Pastry techniques
Respectful and compassionate
Positive attitude
Customer service and assistance
Team player attitude
Clear and effective communication
Patience and tolerance
Patient care
Certification
Labor Doula Certification Course, CAPPA (Childbirth and Postpartum Professional Association), February 2024
Timeline
Labor Doula
Tennessee Rural Health Association
12.2023 - Current
Waitress, Bartender, Pastry Chef
Bull & Thistle Pub, LLC
04.2021 - 12.2024
Caregiver
Lori Griggs
05.2019 - 07.2020
Delivery Driver
We Deliver
12.2017 - 03.2018
Gas Station Clerk
T-Mart
07.2017 - 11.2017
Waitress
Stover's Country Kitchen
07.2016 - 02.2017
Warehouse Picker
Amazon Fulfillment
08.2015 - 11.2015
High School Diploma -
Marion County High School
Similar Profiles
Manuel Antonio Nazario MartinezManuel Antonio Nazario Martinez
Circuit Rider at National Rural Water AssociationCircuit Rider at National Rural Water Association
Maintenance Electrician FOREMAN/Operator at Tennessee Valley Authority Retirees AssociationMaintenance Electrician FOREMAN/Operator at Tennessee Valley Authority Retirees Association