Hailey Tomaka
Killeen,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
Certification
Work History
Customer Service Associate
Crumbl Cookies
Harker Heights, TX
03.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
Education
High School Diploma -
Harker Heights High School
Harker Heights, TX05.2023
Skills
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Issue and Complaint Resolution
Certification
Certified Veterinary Assistant (CVA) - expected 5/2023
Timeline
Customer Service Associate
Crumbl Cookies
03.2022 - Current
High School Diploma -
Harker Heights High School
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