Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Hailey Triplett

Parkersburg

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

7
7
years of professional experience

Work History

Server

Townhouse
Marietta
05.2023 - Current
  • Assisted in training new servers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Provided exceptional service to high volume of daily customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server Trainer

Buffalo Wild Wings, BWW
Parkersburg
10.2020 - Current
  • Provided one-on-one support to ensure successful completion of training objectives.
  • Encouraged trainees to provide constructive feedback on training sessions, using insights to refine and improve training methods.
  • Instructed new staff members on food handling procedures and service techniques.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Monitored and evaluated server performance during training period to ensure adherence to restaurant standards and protocols.

Student

WVUP
Parkersburg
08.2018 - Current
  • Completed coursework in a broad range of subjects, developing a well-rounded education.
  • Adapted to diverse learning environments, including remote and in-person settings.
  • Completed assigned readings and homework, enhancing understanding of subject matter.
  • Mastered various software tools and platforms for online learning and assignments.
  • Set specific goals for projects to measure progress and evaluate end results.

Education

Bachelor of Science - Business Administration

WVUP
Parkersburg

Skills

  • Financial analysis
  • Customer service
  • Project management
  • Data analysis
  • Team building
  • Market research
  • Microsoft powerpoint, excel, and Word
  • Training and development
  • Time management
  • Team collaboration

Accomplishments

  • Graduated with honors.

Affiliations

  • My favorite activities would be traveling, trying new places, and learning new things. I am a firm believer to the fact knowledge is all around and you can never have enough.

Timeline

Server

Townhouse
05.2023 - Current

Server Trainer

Buffalo Wild Wings, BWW
10.2020 - Current

Student

WVUP
08.2018 - Current

Bachelor of Science - Business Administration

WVUP

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