Hailey Vandiver
Park Hills,MO
Summary
Hardworking Waitress with 3+ years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Hunts Dairy Bar
Park Hills, MO
04.2022 - Current
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Stocked server areas with supplies before, during and after shifts.
- Bussed tables as needed during peak hours.
- Assisted in seating guests at tables or booths.
- Assisted with setting up the dining area before shift began.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted cooks by prepping ingredients for meals prior to service times.
Waitress/Host
Krabby Daddy's
Farmington, MO
06.2020 - 07.2021
- Managed POS register to complete customer transactions.
- Answered customers' questions about hours, seating, current wait time and other information.
- Performed ushering duties and assisted customers with seating.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Arts - Pre-Law
Mineral Area College
Park Hills, MO05-2024
High School Diploma -
Central R-3 High School
Park Hills, MO05-2023
Skills
- Customer Service
- Supply Restocking
- Handling Complaints
- Greeting Guests
- Cash Handling
- Point of Sale (POS) System Operations
- Food Station Setup
Affiliations
enjoys reading, socializing, community involvement, and physical activities such as hiking and weight training
Certification
- Dental Assistant Certification (Expected 04/24)
- CPR Certified
Timeline
Waitress
Hunts Dairy Bar
04.2022 - Current
Waitress/Host
Krabby Daddy's
06.2020 - 07.2021
Associate of Arts - Pre-Law
Mineral Area College
High School Diploma -
Central R-3 High School
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