Hailey Vongphakdy-Shirley
Summary
Dedicated advocate and team leader with the ability to adapt and be resourceful, strong communication skills, interpersonal skills, and strong work ethic. Being able to present information to staff and work on continuous education of polices and procedures.
Overview
14
14
years of professional experience
Work History
Social Service Director
Stella Manor Nursing And Rehabilitation
02.2019 - Current
- Collaborate with Nursing Staff and families to ensure Resident Care is Prioritized.
- Provided support and created individual careplans to assist residents to Long Term Care.
- Provide direct support to residents and families through case managing of social and environmental problems.
- Conducted weekly Care Plan meetings to discuss and evaluate resident care with families and Nursing Staff.
- Provided leadership, guidance and support to staff members.
Computer Lab Instructor
Russellville School District
01.2018 - 02.2019
- Conducted regular assessments to monitor student progress, adjusting instruction accordingly for continuous improvement.
- Collaborated with colleagues to share best practices in technology integration, promoting a cohesive approach across different subjects.
- Enhanced computer literacy by instructing students on various software programs and applications.
- Also certified as a Paraprofessional to work with small group tutoring.
Behavioral Specialist
ABC Children's Academy
10.2016 - 11.2017
- Build rapport with families, students, and staff to ensure a safe, loving, and nurturing environment.
- Work with teachers to give behavioral guidance in the classroom.
- Provide developmental screenings to better help child individually to better learning experience.
- Implemented evidence-based practices to decrease negative behaviors and increase pro-social skills in students.
- Reduced instances of classroom disruptions through proactive behavioral interventions.
Case Manager
Counseling Associates Inc.
05.2015 - 01.2016
- Work with clients on treatment goals to be able to function and cope with daily life situations
- Build rapport in the community as well as families and other agencies to assist clients
- Create own schedule, manage time, and manage case load
- Work toward maintaining growth, support, and stability in client's treatment.
Fat Daddy’s BBQ
10.2013 - 04.2015
- Built loyal clientele through friendly interactions and consistent appreciation
- Followed procedures for safe food preparation, assembly, and presentation
- Handled currency and credit transactions quickly and accurately.
PDQ, Convenience Store, Russellville, AR
10.2010 - 06.2014
- Provide customer service to the public
- Work with others to provide a clean and greeting environment for customers
- Help maintain the store’s business by inventory, training new employees, cleaning duties, handling of currency and credit transactions.
Dayspring Behavioral Health
12.2012 - 09.2013
- Work with clients as an Activity Therapists and a Mental Health Paraprofessional
- Help provide services to clients in group and individual services to obtain goals in treatment plan
- Work towards maintaining growth, support, and stability in client’s treatment.
Education
Bachelor of Art - Rehabilitation Science
Arkansas Tech University
Russellville, AR05.2014
Skills
- Written and verbal communication
- Client Needs Assessments
- Client Advocacy
- Interviewing skills
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Excellent Communication
- Dependable and Responsible
- Multitasking
Timeline
Social Service Director
Stella Manor Nursing And Rehabilitation
02.2019 - Current
Computer Lab Instructor
Russellville School District
01.2018 - 02.2019
Behavioral Specialist
ABC Children's Academy
10.2016 - 11.2017
Case Manager
Counseling Associates Inc.
05.2015 - 01.2016
Fat Daddy’s BBQ
10.2013 - 04.2015
Dayspring Behavioral Health
12.2012 - 09.2013
PDQ, Convenience Store, Russellville, AR
10.2010 - 06.2014
Bachelor of Art - Rehabilitation Science
Arkansas Tech University
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