Kaylin Day
Snohomish,WA
Summary
Proven leader and problem solver with a track record of enhancing customer service at Crumbl Cookies. Skilled in employee training and time management, consistently ensuring operational excellence and safety. Demonstrates decision-making capabilities and a guest service focus, driving improvements and fostering strong relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Crumbl Cookies
10.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Helped store management meet standards of service and quality in daily operations.
Sales Associate
Spirt Halloween
09.2023 - 11.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Private Nanny
Self-employeed
08.2022 - 04.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
No Degree - Nursing
Lake Washington Technical Academy
Kirkland, WAHigh School Diploma -
Juanita High School
Kirkland, WA06.2022
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Problem solver
- Excellent time management
Certification
Adult and child CPR-Certified
Timeline
Shift Lead
Crumbl Cookies
10.2023 - Current
Sales Associate
Spirt Halloween
09.2023 - 11.2023
Private Nanny
Self-employeed
08.2022 - 04.2023
No Degree - Nursing
Lake Washington Technical Academy
High School Diploma -
Juanita High School
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