Hailey Webster
Temecula,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Coffee Bean And Tea Leaf
10.2021 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Teacher
Childtime
08.2023 - 01.2024
- Provided a multifunctional classroom that allowed children to learn, play and grow
- Developed daily and weekly curriculum pertaining to all school subjects as well as including life skills.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Event Services/Server
GBV Winery
06.2021 - 12.2023
- Presented wine samples for guests to taste, and opened bottles upon request
- Served food and beverages to patrons, as well as specialty dishes to designated guests and tables
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Ability to adapt to any environment and successfully communicate with customers.
Education
Bachelor of Arts - Psychology
Humboldt State University
Arcata, CA05.2021
Associate of Arts - Psychology
College of The Redwoods
Eureka, CA05.2019
Skills
- Industry Knowledge
- Goal Setting
- Delegation Skills
- Customer Service
- Leadership Abilities
- Effective Communication
- Time Management
References
- Valeria Marquez, CBTL(951) 434-3192
- Stephanie Worley, GBV (714) 747-2874
- Kathy Giles, (951) 541-3406
- Beth Russel, (909) 496-4447
Certification
- CPR + First Aid Certified (2026)
- Child Abuse + Neglect Mandated Reporter Training (2026)
Timeline
Teacher
Childtime
08.2023 - 01.2024
Supervisor
Coffee Bean And Tea Leaf
10.2021 - Current
Event Services/Server
GBV Winery
06.2021 - 12.2023
Bachelor of Arts - Psychology
Humboldt State University
Associate of Arts - Psychology
College of The Redwoods
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